Customer Testimonials
We pride ourselves on providing our customers with the highest level of customer service. If you made a purchase, had service work performed, or bought parts and accessories from us, we want to hear what you think.
Please fill out the customer satisfaction survey below and let us know how we’re doing.
To view what others have to say about us, view the Customer Comments page.
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-Anonymous
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Boat house of Anaheim has proved to be an outstanding dealership. The owner, Tim Jones and salesperson Capt. Joe were extremely honest and up front. Joe is very knowledgeable and extremely easy to deal with. Tim is a no nonsense professional. Everything they said they would do, they did. I had them sell my boat prior to my purchase. I could have sold it on my own, but they made it so easy it was worth the money. They handled all advertising, all the paper wok and the test run. I just picked up the check at the end of the transaction. I also purchased a brand new boat from Tim and Joe. Again, what they said they would do, they did. The financing company was excellent and responsive to what I needed. Capt Joe took me out for a several hour test run and explained the boat completely to me. The only issues I have encountered were completely the fault of the manufacturer. As soon as I notified Tim of the issues, he and Joe were at my slip making every attempt to fix the issues. When it was determined they could not fix it in the water, they made arrangements to pick up my boat and bring it to their shop. They made no excuses, but assured me what ever it took to make things right and make me happy they would handle it. And again they have proved to be men of their word. I know if I have any other issues(its a new boat, I will) they will take care of it. When I need regular boat maintenance or when I purchase another boat, I will be using Boat House of Anaheim.
Sean -
I just sold my boat thru The Boat House of Anaheim and Tim Jones (the Owner) was my only contact person. He drew up the contract, handled all the advertising and showing the boat. He told me I would not hear one word from him unless I had a serious buyer. He was right, a few weeks later I received a call asking if I would take a few thousand less than my asking price and I agreed. He said the loan will be completed by next Thursday and you can pick up your check on Friday. This is exactly how it went down. I am Construction Project Manager and deal with a lot of people and dishonest people. I am here to tell you Tim is not dishonest, He is a straight shooter he has no problem sitting down and telling you what is going to happen, how its going to happen and when its going to happen. He does not beat around the bush nor does he sugar coat anything. If I am ever in the market to buy or sale a boat I will defiantly call him first. I highly recommend The Boat House of Anaheim and going thru Tim.
-Anonymous -
Tim was amazing from start to finish. We brought our boat to him to sell. He did the needed service on it to get it up to date and running smoothly and detailed it so it looked brand new. We was able to sell it in a reasonable amount of time and for the price we were hoping to get. I would for sure recommend that anyone who wants to buy or sell a boat go to BoatHouse of Anaheim. They are honest hard working people. Thank you so much!!
Mike Westminster -
October, 18th, 2015 We live in the Panhandle of Idaho and had an offshore boat that we needed to sell. Potential customers were not willing to come north to look at our boat. So we decided to take it to the buyers in California but needed a boat broker to show the boat. Not having knowledge of Californias sale & registration process and not familiar with the ocean it made since to turn it over to the pros. We looked at several boat brokers in Southern California and decided The Boat House of Anaheim was our choice. We felt safe leaving our boat in Tims hands and knowing he was the guy for the job. Tim did a great job in promoting, showing, selling and completing the paper work. If you have a boat to sell or if you are in the market for a new or used boat contact Tim at The Boat House of Anaheim. Tim will meet or exceed your expectations! T. Haworth Bonners Ferry, Idaho
Trey , Bonners Ferry, ID -
HUGE thank you to Tim and Triumph boats for the exellent service and beautiful repair . The BHOA is a 1st class operation. My 2006 bay 190 was also detailed by Tims crew and looks like brand new ! The new triumphs are awesome, anyone in so-cal, or anywhere in ca that needs a new triumph should buy it here. best, easiest, toughest boat on the planet.you will get excellent service here ! thanks again Tim and Triumph boats, good luck in the future..keith..sacramento ca.
Keith , SACRAMENTO -
Tim sold our boat for us in one of the most professional experiences Ive had in a long time. I work in the client services industry and can honestly state that the experience was pleasent and as professional as one could ask. Thank you to Tim and his staff for their hard work on our behalf. I highly recommend the Boat House of Anaheim!
Robert Henderson, NV -
This was my first boat purchase through a dealer and from now on, Tim and the Boat house of Anaheim will most likely be the ONLY place Ill ever purchase from. Whether it be sales or service. Tim is the most honest salesman, Ive ever met. Actually, he didnt even feel like a salesman, more like a friend because thats the level of service he provided. He was very knowledgeable and went above and beyond what I expected him to do. The sale was smooth, the introduction of the boat was very thorough and Tim made sure I was 100% satisfied within every aspect. I know that I can count on Tim, thank you so much!
Maurice , La Puente, CA -
You can count on Tim for his knowledge, honesty and abilty to communicate with sellers and buyers. He gets the job done, period.
Anonymous , 1000 oaks, CA -
Tim sold a boat for me last spring I know nothing about boats and it needed some repairs. I took it to Tim and he repaired it,showed it and sold in a very reasonable time. Tim is by far the most honest salesman i have ever dealt with. He truly did what he said he had to do and kept the cost within the quote. I could not be more pleased with the service. In fact i feel bad that its taken me so long to comment. Thanks for everything Tim.
Anonymous , Bullhead City, AZ -
Tim sold a boat for me last spring. I know nothing about boats and it needed some repairs. I took it to Tim and he repaired it,showed it and sold in a very reasonable time. Tim is by far the most honest salesman i have ever dealt with. He truly did what he said he had to do and kept the cost within the quote. I could not be more pleased with the service. In fact i feel bad that its taken me so long to comment. Thanks for everything Tim.
Anonymous , Bullhead City, AZ -
I spent over a year researching the kind of boat that I thought I needed. I stumbled onto the Triumph boats on a Saturday night and went looking on a SUNDAY afternoon. My wife and I rolled into the Boat House just twenty minutes before closing. Tim was on the lot ready to button things up when I started in on him. He listened to what I had to say and simply pointed at the Triumph 1700 Skiff. He explained how it would perform and suit my needs. He took the time to write out the order sheet three times (I kept changing my mind about the toys) and walked me through the list of things that I would need to make my fishing vacation epic. All this well after closing time. When I told him I was going to drag the boat all the way to Seattle, he made sure I had everything I would need, right down to the (free) spare tire. He is not some kid who just sells boats; he knows boats! The boat was perfect for me and my family. It held the gear and then some. The performance on the water far exceeded my initial expectations. It was nice to be able to fish with other adults on the boat and not be on top of each other. We were turning heads all the way there and back. Great place to buy your boat if you are a novice or a pro, you will be happy. By the way, I gave Tim a very short time frame to make my sale happen, he was not only able t get the gear in (including a custom made Bimini Top) but had the boat fueled, detailed and ready to go a full day earlier than I expected! I will definately get the next boat from The Boat House of Anaheim!
Tommy , San Diego, CA -
I was lucky enough to find my Triumph FS191 on boattrader.com. I called Tim and he was very helpful and patient with all my questions and request for various details and other photos. The extra seats installed and shipping to WI were done with care. One of the rollers was damaged during the transport and Tim was quick to send me a new one along with trailer carpet. The whole process was easy and would recommend this dealership to anyone who wants a down to earth staff. Thanks!
-Anonymous -
Just wanted to add to the long list of positivie comments from satisified customers. Tim did a great job working with us on the purchase of a 2000 Pursuit Walkaround. It needed some repairs to make the deal go and Tim took care of them very efficiently, kept us informed, and helped arrange delivery. I wouldnt hesitate to use Boathouse of Anaheim for another transaction in the future. Thanks Tim.
Jon , Oxnarfd, CA -
Tims boat knowldege and sales experience are second to none, I forgot how business can really work with a win/win ending. Beginning with my first call to Tim re .selling my 2000 SeaRay (in only3 weeks) right on thru the sales completetion, everything was communicated and any questions were always responed to. Way exceeded my best expectations , highy reccomend The Boat House Dave Thousand Oaks, Ca
Dave , Thousand Oaks, CA -
Tim sold my Pro-Line 21 Walk awhile back during a very hard economy. I was relieved to sell the boat and it really was a very smooth and painless process. My boat sold very quickly, obviously due to Tims professionalism and expertice. If you need to sell your boat I recommend The Boathouse. I still come back to his website weekly keeping my eye on boats, I see some sitting here for awhile, but they probably are not serious about selling. You have to be able to negotiate to get it off your hands if you truly want it gone, like we did. And like I said the boat sold within the first month now I didnt have the worry of carrying the boat anymore. We ended up buying an RV so the whole family can enjoy. It is dificult to find honest businessmen anymore, but rest assured the BoatHouse is a class act!!!!! I am making these comments of my free will.
-Anonymous -
I had been looking for a boat for about 3 months when I finally stopped in to see one at The Boat House. It was a Friday night close to closing time, and Tim was there to help. Even though it was near closing time, Tim was EXTREMELY helpful, answered all my questions, wasnt pushy or trying to sale me something, but rather took his time to male me feel comfortable. Im new to boating, and like every other first time boat owner, I was lost. Tim educated me on buying a used boat, answered my silly questions and even responded to an email that I sent to him after business hours. I can tell you this, not only will Tim be my mechanic now (I purchased a boat this weekend) but I have recommend him to all my friends who have boats. Tim seems like an honest man, that does business the old way..truthfully. I can see why people took the time to write a thank you note on his website. Thank you for all your help Tim, and I will be seeing you soon for a couple service and repair items on my boat. If you are a boat owner, you should also be a customer of The Boat House. Bobby
Bobby , Orange, CA -
We were shopping for a boat for a couple of weeks when we stumbled upon The Boat house of anaheim. This was our fist boat purchase and Tim was very helpful. He was never pushy or quick to make a sale. We went back three time to look at a boat before purchasing it and he never got frustrated like some sales people. When it came time to purchase the boat he had his mechanic go through the boat and check that everything was functional. He even replaced a gauge at not cost. He throughly went over features and functions of the boat before we left the lot. He even called later that day when we were out on the water to make sure that everything was ok. I shopped around a lot and there was a great sense of comfort buying from Tim, something you just dont get buying from some guy on craigslist. Thanks Tim for all your help.
Allen , Fountain Valley, CA -
Hi Tim, Its Rodney Attard From Oz Purchased The Wellcraft 220 Sportsman 2008 Model ,In Febuary 2011 Just Want To Say Thanks Again Brilliant Boat And A Smooth Transaction.
rodney australia -
I had been searching for a particular model of Wellcraft boat. I found one on The Boat Houses website. Upon contact, Tim Jones was very prompt in returning email and calls. Upon meeting Tim, he is upfront, honest and very knowledgable about boats and the boating industry. The sales was handled very professionally. Tim conducted a thorugh checkout and evaluation of the craft. The entire sales process was an excellent experience. I highly recommend doing business with Tim Jones for anyones boating needs.
Chris , Alta Loma, CA -
Tim was wonderful and very professional. We couldnt have asked for a smoother sale of our boat. When we are ready to purchase again we will definetly use Tim!
Douglas , Anaheim Hills, CO
Tim and Capt. Joe are awesome. Tried selling my boat private party, and all I received were garbage, scam inquiries. They contacted me and offered to consign the boat. Within a couple of weeks they procured a solid buyer, all cash, and handed me a check a few days later. They made the process as easy as possible, and got me top dollar for my boat. I highly recommend them to anyone looking for, or wanting to sell their boat.